Vizolution, which is a UK based company which is focused more on the eliminating breaks in the customer journey has now secured $12 Million in the funding round.
The investors include the Santander Consumer Finance, HSBC, Development Bank of Wales and Notion Capital and HSBC.
The company as of now has plans to use the funds to develop some of the new products and expand into North America and South America.
The company which is founded in the year 2013, Vizolution works with many of the financial institution, utility companies, and telecommunication to eliminate customer journey breaks and deliver a streamlined customer journey. Whether a company has also started their journey in a branch, online or on the telephone the company suite of the digital products which also enabled the business to offer a streamlined customer journey which delivers improved reduced transaction times, improved compliance and improved conversion rates and a better experience for customers. The company also has its offices located in Boston and Toronto.
“Since our initial investment in October 2016, we have witnessed Vizolution’s rapid global expansion and continued development of its products,” said Gayle Lacey, COO of UK CMB at HSBC. “This reinvestment shows our continued support for the company and we are confident that with this additional funding Vizolution can continue to strengthen the solutions that they offer and in turn continue to improve our customers’ digital journeys across our product lines.”
“This investment is a testament to the innovation and capability of our technology. Together, we will be able to create the very best possible solutions for our clients’ customers,” he said.
“Last year, Vizolution technology enabled us to introduce the UK’s first ever completely paperless mortgage process,” says Ian McLaughlin, managing director of home buying and ownership at RBS. “As well as facilitating mortgage loans of approximately £1 billion per month, Vizolution has helped us to unlock significant savings in our operational mortgage costs, including removing nearly seven million pieces of paper per year.”
You may also like: