In a glass conference room at its headquarter based out of California, Facebook is now taking on the bonfires of hate and misinformation it has helped fuel across the globe, that is just one post at a time.
The social media network has drawn criticism for the undermining democracy and for provoking bloodshed in the societies no matter whether it is large or small.
But for Facebook, it is also a business problem. The company which makes around $5 Billion as a profit in each quarter has to show it is serious about removing some of the dangerous content. It must also need to continue to attract some of the more users from more countries and try to keep them on the site longer.
Every other Tuesday morning, there are lots of Facebook employees who gather together to come up with the rules, hashing out what the site 2 billion users should be allowed to say. The guileless that emerges from these meetings are sent to the 7500 plus moderators across the globe.
The rules are extensive, and they even make the company a far more powerful arbiter of the global speech that has been publicly recognized or the acknowledged by the company itself, according to the report which has been revealed.
An examination of the files unveiled that there are numerous gaps, outright and biases errors. As lots of the Facebook employees grope for the right answers, that they have allowed the extremist language to flourish in some of the countries while censoring mainstream speech on the others.
Some of the moderators were once told that to remove the fundraising appeals for the volcano victims in the Indonesian because a co-sponsor of the drive was on the Facebook internal list of the banned groups. In the country Myanmar, a paperwork error allowed a prominent extremist group accused of fomenting genocide, to stay on the platform for months.
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